Privacy Policy

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Last updated: March 9, 2026

COLORFUL CRATES LLC ("we," "us," or "our") operates the website www.colorfulcrates.com (the "Site") and sells dog crates and related pet products online.  We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, make a purchase, sign up for our newsletter, or otherwise interact with us.  By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. INFORMATION WE COLLECT - We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you ("Personal Information").  

Information you provide directly:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (handled securely by our payment processor — we do not store full credit card details)
• Order details and preferences (e.g., crate size, dog breed info if provided)

Information collected automatically:

• IP address
• Browser type and version
• Device information
• Pages visited, time spent, and referring/exit pages
• Cookies, web beacons, and similar technologies (see Cookies section below)

From third parties:

• Shipping carriers (e.g., UPS, USPS) for delivery updates
• Payment processors (e.g., Stripe, PayPal)
• Analytics providers (e.g., Google Analytics)
• Advertising partners (if applicable)

We do not intentionally collect sensitive personal information (e.g., precise geolocation beyond shipping address, health data, or biometric data) unless directly relevant to an order and voluntarily provided.

2. HOW WE USE YOUR INFORMATION - We use your Personal Information for:

• Processing and fulfilling orders (including shipping dog crates)
• Communicating with you about your order, returns, or customer service
• Sending transactional emails (order confirmations, shipping updates)
• Improving our Site and products
• Detecting fraud and protecting our business
• Complying with legal obligations
• With your consent: sending marketing emails about new dog crate products, promotions, or pet tips (you can unsubscribe anytime)

3. SHARING YOUR INFORMATION - We share Personal Information only as necessary:

• With service providers (payment processors, shipping companies, email services like Mailchimp, web hosting, analytics tools)
• With business partners if required for order fulfillment
• To comply with law, respond to legal requests, or protect rights/safety
• In connection with a business transfer (e.g., merger or sale of assets)

We do not sell your Personal Information as defined under applicable U.S. state privacy laws (e.g., CCPA). If practices change, we will update this policy and provide required notices/opt-outs.

4. COOKIES AND TRACKING TECHNOLOGIES - We use cookies and similar technologies to enhance your experience, analyze Site usage, and show relevant ads.

Types:

• Essential (for Site functionality, cart, checkout)
• Performance/Analytics (e.g., Google Analytics)
• Advertising (if using retargeting)

You can manage preferences via our cookie banner (if implemented) or browser settings.  Note: disabling cookies may limit Site features.  

5. YOUR PRIVACY RIGHTS - Depending on your location and applicable law (e.g., CCPA/CPRA, other state laws), you may have rights including:  

• Access to your Personal Information
• Deletion of your data
• Correction of inaccurate data
• Opt-out of sale/sharing of Personal Information (if applicable)
• Opt-out of targeted advertising/profiling
• Limit use of sensitive Personal Information (if collected)

To exercise rights, email us at contact@colorfulcrates.com.  We will verify your identity and respond within the time required by law (usually 45 days).  You may also use Global Privacy Control (GPC) browser signals — we honor them where required.

6. DATA SECURITY - We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. DATA RETENTION - We retain Personal Information only as long as necessary for the purposes outlined (e.g., order records for 7 years for tax/accounting) or as required by law.

8. CHILDREN'S PRIVACY - Our Site is not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect Personal Information from children. If we learn we have, we will delete it.

9. INTERNATIONAL TRANSFERS - If you are outside the U.S., information may be transferred to and processed in the United States. We use appropriate safeguards for such transfers where required.

10. CHANGES TO THIS POLICY - We may update this Privacy Policy.  Changes will be posted here with an updated "Last updated" date.  Continued use of the Site after changes constitutes acceptance.

11. CONTACT US - For questions or to exercise rights:

COLORFUL CRATES LLC - contact@colorfulcrates.com

For California residents: If we receive a verifiable consumer request, we will respond as required under CCPA/CPRA.

Thank you for trusting us with your information!