Terms and Conditions

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Last updated: March 9, 2026

These Terms and Conditions ("Terms") govern your access to and use of the website COLORFULCRATES.COM (the "Site"), operated by COLORFUL CRATES LLC ("we," "us," or "our"), including any purchases of dog crates, pet supplies, or related products (collectively, the "Services").  By accessing or using the Site or Services, you agree to be bound by these Terms. If you do not agree, do not use the Site or make purchases.  We may update these Terms at any time. Changes will be posted here with a new "Last updated" date. Continued use after changes means you accept them.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Site or purchase from us. By using the Site, you represent that you meet this requirement and have the legal capacity to agree to these Terms.

2. Account Registration

To place orders or access certain features, you may need to create an account. You agree to provide accurate, current information and keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

We reserve the right to suspend or terminate accounts for any reason, including violations of these Terms.

3. Products and Orders

• All products (including dog crates) are subject to availability. We may refuse or cancel orders at our discretion (e.g., pricing errors, stock issues).
• Product descriptions, images, and specifications are for informational purposes only and may contain inaccuracies. Colors may vary due to monitor settings.
• Prices are in USD and exclude taxes, shipping, and duties (added at checkout). We reserve the right to change prices without notice.
• Orders are offers to purchase; we accept by confirming shipment.

4. Payment

Payments are processed securely through third-party providers (e.g., Stripe, PayPal).  We do not store full payment card details.  By providing payment information, you authorize us (and our processors) to charge the total amount, including taxes and shipping.  You are responsible for all charges. If payment fails, we may cancel the order.

5. Shipping and Delivery

Shipping times and costs are estimates only. We are not liable for delays caused by carriers, customs, weather, or other events beyond our control.  Title and risk of loss pass to you upon delivery to the carrier (or upon shipment for digital elements, if any).  See our separate Return Policy (linked) for issues with delivery or damaged/incorrect items.

6. Returns and Exchanges

All sales are final except for damaged, defective, or incorrect items, as detailed in our Return Policy (incorporated by reference). We do not offer refunds, returns, or exchanges for change of mind, sizing issues, or other non-quality reasons.

7. Limited Warranty and Disclaimers

Products are sold "as is" and "as available," except as required by law.  We warrant that products will be free from material defects in materials and workmanship at delivery, subject to normal use. This warranty is limited and does not cover misuse, improper assembly, normal wear, or damage from accidents/neglect.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8. Limitation of Liability

IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, DATA LOSS, OR PERSONAL INJURY) ARISING FROM OR RELATED TO YOUR USE OF THE SITE OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY.  OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow limitations on implied warranties or exclusion of certain damages — these limitations may not apply to you.

9. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms, misuse of products, or infringement of third-party rights.

10. Intellectual Property

The Site, content, logos, text, images, product photos, and designs are our property or licensed to us and protected by copyright, trademark, and other laws. You may not copy, modify, distribute, or create derivative works without our written permission.  You grant us a non-exclusive, royalty-free license to use any reviews, photos, or content you submit (e.g., product photos with your dog) for marketing or Site purposes.

11. Prohibited Conduct

You agree not to:

• Use the Site for unlawful purposes
• Interfere with Site operation or security
• Attempt to gain unauthorized access
• Transmit viruses or harmful code
• Harass, impersonate, or spam
• Scrape or copy Site content without permission

We may terminate access for violations.

12. Third-Party Links and Services

The Site may link to third-party sites (e.g., carriers, payment processors). We are not responsible for their content, practices, or availability.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of THE STATE OF TEXAS, without regard to conflict of laws principles.

Any disputes shall be resolved exclusively in the state or federal courts of DALLAS COUNTY, CITY OF DALLAS, STATE OF TEXAS.  You agree to submit to their jurisdiction.

14. Force Majeure

We are not liable for delays or failures due to events beyond our reasonable control (e.g., natural disasters, strikes, pandemics, supply chain issues).

15. Severability

If any provision is held invalid, the remainder remains in effect.

16. Entire Agreement

These Terms (plus our Privacy Policy and Return Policy) constitute the entire agreement between you and us.

17. Contact Us

For questions about these Terms:

COLORFUL CRATES LLC - contact@colorfulcrates.com

Thank you for shopping with us!